Empowering the Future of Cryptocurrency with Innovative Software Solutions

One Phoenix Tech

In the fast-paced world of cryptocurrency, staying ahead of the curve is essential

As digital assets continue to reshape the financial landscape, the demand for robust software solutions tailored to the unique needs of crypto enthusiasts and investors has never been greater.

Enter One Phoenix Tech

Professionals

Team of seasoned professionals with a passion for technology and a deep understanding of blockchain technology.

Wallet

One Phoenix Tech's wallet provides a user-friendly interface coupled with robust security features, unparalleled convenience and peace of mind.

Security

Through advanced encryption techniques and rigorous security protocols, we ensure that users can transact with confidence.

About One Phoenix Tech

Who we are
One Phoenix Tech is a pioneering company at the forefront of providing cutting-edge software designed to empower users in navigating the complexities of the crypto market.

Founded by a team of seasoned professionals with a passion for technology and a deep understanding of blockchain technology, One Phoenix Tech is committed to delivering innovative tools and services that revolutionize the way individuals engage with digital currencies.
Our mission
Our offer
One of One Phoenix Tech's flagship offerings is its comprehensive cryptocurrency wallet software. Designed with both novice users and seasoned investors in mind, One Phoenix Tech's wallet provides a user-friendly interface coupled with robust security features. Whether users are managing a diverse portfolio of digital assets or engaging in day-to-day transactions, One Phoenix Tech's wallet offers unparalleled convenience and peace of mind.

In addition to its wallet software, One Phoenix Tech offers a range of other innovative solutions tailored to meet the evolving needs of the crypto community. From advanced trading platforms to secure communication tools and decentralized finance (DeFi) applications, One Phoenix Tech is committed to pushing the boundaries of what's possible in the realm of cryptocurrency software.
Our solutions
App Store
Play Market

Our partners

Careers

Open Culture

One Phoenix Tech has open salaries - no company secrets. Trust and transparency carry on from the blockchain to our team.

100% Remote Positions

All our positions are 100% remote careers – work from anywhere in the world.

Hardware and Software

We offer our employees hardware and software of their choice, and equipment for their remote offices.

Salary paid in USD

All salaries are paid in USD. Experience the financial revolution from the front seats.

Open Positions

Remote Project Manager

At One Phoenix Tech, we refer to our Project Managers as PMs! Our talented team of PMs builds trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.

If that sounds interesting to you and you…

1. Like managing your own digital assets
2. Enjoy problem-solving by reading and searching for answers
3. Love helping others and teaching your friends all about cryptocurrencies
....then please read on!

One Phoenix Tech receives hundreds of email messages daily from customers learning about digital assets.

As a One Phoenix Tech PM, you will connect and form relationships with our customers across multiple channels, making them feel heard, supported and resolving their issues efficiently.

What You Will Do

  • Promptly respond to customer inquiries across multiple channels.
  • Assist users in navigating the intricacies of managing digital assets.
  • Provide above-and-beyond customer experiences that leave a lasting positive impression.
  • Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
  • Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of One Phoenix Tech.
  • Contribute to projects, quality assurance, incident management, and value-added tasks.

Who You Are

We're seeking candidates who meet the following criteria:

  • Residency: You reside within the AMER Region, specifically in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central, or Eastern).
  • Availability: You are available to work 40 hours per week, including at least one 8-hour shift on either Saturday or Sunday. You are also comfortable working all shifts until 0 UTC (8pm Eastern Standard Time).
  • Communication Skills: You possess excellent written English skills, with a strong grasp of grammar and punctuation.
  • Customer Service Orientation: You demonstrate empathy towards customers, even with simple issues. You are inquisitive and enjoy troubleshooting to find solutions.
  • Attention to Detail: You are detail-oriented and capable of providing thorough responses to customers. You can also transform customer concerns into valuable product feedback.
  • Technical Knowledge: You understand the fundamentals of digital assets, including security, confirmations, block times, and network fees. You are tech-savvy and possess general computer knowledge, including familiarity with your own operating system.
  • Work Ethic: You are a self-starter who excels with minimal supervision and thrives in a remote work environment. You can effectively manage competing priorities while maintaining high-performance standards. You are also highly coachable and take responsibility for your actions.
If this describes you, we encourage you to apply!

What We Offer

  • A remote environment with partially flexible hours.
  • Building the future. Cryptocurrencies lay the foundation to the internet of value, the next major wave in application technology and personal finance.
  • Collaborative and feedback-driven culture.
  • Opportunity to grow.
  • Fair pay, no matter where you live, along with a competitive benefits package.
  • All the tools you need to do the job.

Benefits

  • Health: Most of our health insurance plans are covered 100% for you and covered 50% for your dependents. We’ll also cover dental insurance.
  • PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
  • Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members but we allow you to take all the time you need to grieve outside of that.
  • Parental Leave: 13 weeks of fully paid leave with and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
  • Perks: One Phoenix Tech offers a variety of seasonal perks such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to make sure all of our employees know they are our priority and give back for your hard work often.

Hiring Process

To apply, we'd love to learn more about you.
Please answer our application questions! Submitting a resume is optional.

Our hiring process consists of several different stages.

Assessment: If your application indicates a potential fit for the role, we'll send you an assessment with a strict 72-hour completion deadline. Please monitor your email, including your spam folder, for communication from One Phoenix Tech.

Training: The training period lasts 16 business days and is paid at $36 per hour. Salary is paid upon completion of training. Your manager will provide guidance via phone and email throughout the training. You'll need a phone with a good internet connection or a laptop.

Recruiter Interview: Successful candidates will be invited to schedule an interview with a recruiter. This interview will help us get to know you better and discuss our company culture, your interest in One Phoenix Tech, and your career goals.

We look forward to reviewing your application.

Apply for the position

Please indicate your most recent position.
Submit

HR Manager

Trina Bonk
Email: [email protected]

Contacts

Address: 146 Thirtieth St Suite 100, Etobicoke, ON M8W 3C4, Canada
US location: 300 S Grand Ave, Los Angeles, CA 90071, United States (opening soon)
Email: [email protected]
Send